Effective Date: 01-04-2025

At HospitalAward.com, we respect and protect the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website and services. By using HospitalAward.com, you agree to the terms of this policy. Please read it carefully.

1. Information We Collect

We collect two types of information: Personal Data and Usage Data.

Personal Data

This is information that you provide directly to us when you use our services, such as:

• Account Information: When you register for an account, we may collect details such as your name, email address, and phone number.

• Review and Rating Information: When you leave a review or rating for a hospital or healthcare provider, we collect the content of your review, your rating, and any relevant information you choose to share.

• Communication Data: If you contact us for support or inquiries, we may collect information about your communication, such as email or phone conversations.

Usage Data

We automatically collect information about your interaction with our website and services. This includes:

• IP Address: The unique identifier assigned to your device when you access the platform.

• Browser and Device Information: Details about the type of device, operating system, and browser you use to access the platform.

• Usage Activities: Information about how you interact with the site, such as pages you visit, time spent on the platform, and clicks.

2. How We Use Your Information

We use your personal and usage information for the following purposes:

• To Provide and Improve Services: We use your information to offer, operate, and maintain our platform, including processing reviews, ratings, and feedback.

• To Personalize Your Experience: We may use your data to customize your experience on HospitalAward.com, showing you relevant content or recommendations based on your preferences.

• To Communicate with You: We may send you updates, notifications, and newsletters about our services, features, or changes to our terms. You can opt-out of marketing communications at any time.

• For Research and Analytics: We use aggregated, non-identifiable data to improve the platform, track trends, and enhance the user experience.

• To Ensure Security and Compliance: Your data may be used to monitor activity on the platform, detect fraudulent activity, or comply with legal obligations.

3. How We Protect Your Information

We implement security measures to safeguard your personal information, including encryption and secure data storage. However, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute protection. It is your responsibility to maintain the confidentiality of your account login details.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist in operating the platform, such as hosting services, email marketing, and payment processing. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

• Legal Compliance: We may disclose your personal information if required by law or in response to a legal process, such as a subpoena or court order, or if we believe it’s necessary to protect our rights, the rights of others, or public safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your data is transferred to a third party.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on HospitalAward.com. Cookies are small text files that are stored on your device to help us remember your preferences, analyze site usage, and improve platform performance. You can manage cookie settings in your browser, but please note that disabling cookies may affect some features of the platform.

6. Your Data Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal data we have about you.

• Correction: You can request to correct any inaccurate or incomplete personal data.

• Deletion: You can request the deletion of your personal data, subject to certain legal obligations.

• Data Portability: You may request a copy of your data in a commonly used format for transfer to another service.

• Opt-Out: You can unsubscribe from our marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us using the contact information below.

7. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not controlled by HospitalAward.com. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

HospitalAward.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Email: contact@hospitalaward.com